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FAQ

1. Do you offer returns?

We believe in fairness and transparency, which is why our return policy is based on the delivery day, not the purchase day. This ensures that you have a reasonable amount of time to inspect your purchase. If an item is in transit beyond the specified 30-day return policy period, we consider this and allow returns accordingly.

2. What if my order arrives damaged?

  • Inspection: Inspect your order upon delivery.
  • Report Damage: If you receive an item that is damaged during transit, contact us immediately. Provide a description of the damage and, if possible, attach photos to assist us in evaluating the issue.
  • Resolution: We will promptly arrange for a return, replacement, or refund, depending on your preference.

3. Do you ship to the entire US?

We deliver only to the contiguous US.

4. What if my order is delayed?

  • Orders may be delayed for reasons beyond our control.
  • You should wait for 3 extra days on top of the 10 days maximum delivery period (2 handling, 8 transit).
  • If your package still has not arrived, please reach out to support@toptierattachments.com.

 

Contact Us 

Company Details

Top Tier Attachments
2121 Kelle Drive
Chesterton, Indiana, 46304
United States

EIN Number: 99-3406193

Business Hours:
Monday - Saturday 9:00am - 6.00pm CST