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Shipping policy

Key information

  • Order cutoff: 2pm CST

  • Order handling: 1-2 days

  • Order transit: 5-8 days

  • Free shipping on all orders

We deliver only to the contiguous US.

    Tracking Your Order

    • You will receive an email notification after dispatch.

    • We do not use specific shipping companies; this is specialized transportation handled directly by the supplier.

    • If you have any tracking queries, our support team is ready to assist.

    Order Modifications and Cancellations

    • Weekend orders are processed the next business day.

    • Contact our customer service for any order changes at our Contact page

    Damaged on Arrival

    • Inspection: Inspect your order upon delivery.
    • Report Damage: If you receive an item that is damaged during transit, contact us immediately. Provide a description of the damage and, if possible, attach photos to assist us in evaluating the issue.
    • Resolution: We will promptly arrange for a return, replacement, or refund, depending on your preference.

    Delays

    • Orders may be delayed for reasons beyond our control.
    • You should wait for 3 extra days on top of the 10 days maximum delivery period (2 handling, 8 transit).
    • If your package still has not arrived, please reach out to support@toptierattachments.com.

    Contact Us 

    Company Details

    Top Tier Attachments
    2121 Kelle Drive
    Chesterton, Indiana, 46304
    United States

    EIN Number: 99-3406193

    Business Hours:
    Monday - Saturday 9:00am - 6.00pm CST